Terms of service

Effective Date: 12/02/2025

Welcome to Core Crew. These Terms of Service ("Terms") outline the rules and guidelines for using our website, products, and services. By accessing or purchasing from www.corecrew.com, you agree to these Terms. If you do not agree, please do not use our services.

1. General Information

These Terms govern your use of our website, online store, and any other services we provide.

2. Eligibility to Use Our Services

  • You must be at least 18 years old or have parental consent to shop with us.
  • You agree to provide accurate and complete personal information for orders.
  • We reserve the right to refuse service or cancel orders at our discretion.

3. Orders & Payments

Placing an Order

  • All orders placed on our website are subject to availability.
  • We reserve the right to limit quantities or refuse any order.

Pricing & Payment

  • All prices are in USD and subject to change.
  • We accept major credit cards, PayPal, and other secure payment methods.
  • Your payment information is processed securely through third-party payment providers.

Order Cancellations

  • Orders can only be canceled before they are processed.
  • Once shipped, orders must go through our return policy.

Fraud Prevention

  • We may cancel or refuse any order suspected of fraud or unauthorized activity.

4. Shipping & Delivery

  • Processing Time: Orders are typically processed within 1-3 business days.
  • Shipping Time: Delivery time varies based on location and shipping method selected.
  • Tracking: A tracking number will be provided once your order ships.

We are not responsible for delays due to carriers, customs, or unforeseen circumstances. Customers are responsible for ensuring accurate shipping addresses.

For full shipping details, visit our [Shipping Policy] page.

5. Returns & Refunds

We want you to love your Core Crew products. If you are not satisfied, we offer a hassle-free return policy:

  • Returns Accepted – Within 30 days of purchase for unworn, unwashed items with tags.
  • Full Refunds Available – A $10 restocking fee applies to all returns.
  • Free Exchanges – Swap for a different size or color at no extra cost.

To start a return, visit our [Returns Portal] or email support@corecrew.com.

6. Intellectual Property

  • All content on this site (logos, images, text, and designs) is owned or licensed by Core Crew.
  • You may not copy, distribute, or use any of our materials without permission.

7. Prohibited Activities

When using our website, you agree not to:

  • Use the site for any illegal or fraudulent activities.
  • Attempt to hack, disrupt, or compromise website security.
  • Use automated bots or scripts to scrape or collect data.
  • Misuse our services in any way that harms Core Crew or other users.

Violations of these rules may result in account termination and legal action.

8. Limitation of Liability

Core Crew is not liable for:

  • Any indirect, incidental, or consequential damages related to product use.
  • Any issues beyond our control (such as shipping carrier delays or website downtime).

Our liability is limited to the amount you paid for the product or service.

9. Privacy & Data Protection

Your personal data is protected under our [Privacy Policy]. By using our website, you consent to our data collection and usage practices.

10. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with an updated "Effective Date."

Continued use of our website means you accept any updates to these Terms.

11. Contact Information

For any questions about these Terms, feel free to contact us:

Core Crew – Elevating Everyday Comfort

Thank you for being part of the Core Crew Family.